Shipping policy
Thank you for shopping with Zenvelli.
Processing Times
Orders are typically processed within 1–3 business days after purchase.
Please note that processing times may be slightly longer during holidays, promotions, or periods of high demand.
Shipping Times
Estimated shipping times vary depending on product availability and destination.
Most orders arrive within:
United States: 7–15 business days
International: 10–20 business days
Some items may arrive sooner depending on supplier inventory and shipping carrier availability.
Tracking Information
Once your order has shipped, tracking information will be sent to the email provided at checkout.
Please allow a few business days for tracking updates to appear.
Multiple Packages
Some orders may ship separately depending on product availability and warehouse locations.
If your order contains multiple items, they may arrive in different packages and at different times.
Delays
While we work hard to ensure timely delivery, occasional shipping delays may occur due to:
carrier issues
customs processing
weather conditions
high seasonal demand
We appreciate your patience and understanding.